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At Garrick Jewelers we value your satisfaction with our products and services that's why we accept refunds and exchanges. Please read the following return policy carefully before purchasing from our online store. Contact us with any questions.

• Unworn: Full refund
• Worn: Refurbishing fee may apply
• Free Return Shipping: Via pre-paid label sent via email


Returns between 11-30 days of purchase

• 20% restocking fee
• Refurbishing fee may apply
• No Return after 30 days
• Free Return Shipping: Via pre-paid label sent via email


Rings and sizing

• Rings are sold as the size listed in the online store
• Size options are a special order and may not be returned
• Rings can be specially sized 1.5 sizes larger or smaller: 

Example of Ring Sizing: Stock size 7 can be sized as far down as 5.5, and as large as 8.5


Once we receive your returned item(s)

Your item(s) will be thoroughly inspected, then we'll send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within at least 48 hours after approval of your return.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us here or call 717.637.117


Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@garrickjewelers.com and send your item to: Garrick Jewelers (attn. Rick Foye) 1117 Eichelberger St, , Hanover, Pennsylvania 17331 United States.

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